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Guide 01 · 7 minute read

Where your bill goes

Updated October 2026 · General education, not advice.

You cannot fix what you cannot see. An energy bill is a surprisingly good map of where a home loses money, once you know which lines to read.

The two numbers that matter

Every bill has a usage figure and a rate. Usage is what your home consumed: electricity in kilowatt-hours (kWh), natural gas in therms or CCF, oil and propane in gallons. The rate is what the utility charges per unit. Most of what you can change is usage; the rate is mostly set by your utility and your tariff.

Read twelve months, not one

A single bill tells you very little. Twelve bills in a row tell you almost everything. Most utilities show a 12- or 13-month usage chart on the bill or in the online account. Look at its shape:

Shape of the chartWhat it usually meansRead next
High in winter, low in summerHeating dominates. Air leaks, insulation and the heating system are the levers.The winter-ready home
High in summer, low in winterCooling dominates. Attic heat, duct leaks, shading and the AC's efficiency matter most.Heat pumps, explained
Flat and high all yearA "baseload" problem: water heating, an old fridge or freezer, a pool pump, electronics left on.The baseload section below
Two peaks, winter and summerBoth heating and cooling are expensive. The envelope (walls, attic, windows) is usually the common cause.The winter-ready home

Find your baseload

Your baseload is what the home uses in a mild month when neither heating nor cooling runs much, usually April or October. Divide that month's kWh by the number of days. Many homes sit around 10 to 20 kWh per day; a baseload well above that is worth investigating, and the usual suspects are an electric water heater, a second refrigerator or freezer, a well or pool pump, and electric heating left on in a garage or basement.

A quick test. Read your electric meter before bed and again first thing in the morning. With nothing obvious running, the overnight usage is close to your pure baseload. Repeat with the water heater breaker off (if it is electric) and you have separated the two biggest pieces.

Where the heat goes

For most homes in a cold or mixed climate, heating is the largest single cost. The heat leaves through roughly these routes, in this order of importance: air leaks (gaps around the attic hatch, plumbing penetrations, recessed lights, rim joists), the attic, walls, windows and doors, and the floor or basement. That order is why energy auditors talk about air sealing and attic insulation before anything else: they are the cheapest fixes for the largest losses.

Hot water, the quiet second place

Water heating is often the second-largest cost and the easiest to ignore because it runs all year. The fixes are usually simple: a lower tank setting, insulated hot-water pipes near the tank, low-flow shower heads, and, when the tank is due for replacement, a heat-pump water heater, which uses a fraction of the electricity of a standard electric tank.

What to do with what you learned

  1. Decide which season drives your cost. That tells you which guide to read next.
  2. Note your baseload. If it is high, fix that before touching heating or cooling.
  3. Consider a home energy assessment. Many utilities and states run assessment programs, some at reduced or no cost. Check current terms with your utility.
  4. Only then look at equipment, and only then look at which programs may help pay.
Want this applied to your own home? The savings planner turns these guides into a checklist for your house, and you can ask us to check which programs may apply.
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